I have a question about Magento 2. I need to cancel an order after the customer has placed it, but before it is processed. Is it possible to cancel the order through the admin panel? If so, are there any limitations or nuances that I need to pay attention to? What steps do I need to take to ensure that the order is successfully canceled without errors in the system or in the warehouse?
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Yes, in Magento 2 you can cancel an order through the admin panel if it has not yet been processed. To do this, open Sales > Orders, select the desired order and click Cancel. But there are nuances: cancellation is possible only for orders with the status Pending. If it is already In Processing, you will not be able to cancel it using standard means. It is also worth checking whether the warehouse accounting system is integrated - some modules may require additional actions. If you need to cancel orders en masse or automatically, pay attention to solutions from Amasty, in particular magento cancel order to simplify this process.